Responsible Gaming
Gaming Should Be Entertainment
We believe gambling should be fun and entertaining, not a way to make money or solve financial problems. If you choose to gamble, please do so responsibly and only with money you can afford to lose. Remember that casino games are designed with a house edge, meaning the odds always favour the operator in the long run.
Age Verification
You must be 18 years of age or older to gamble in the United Kingdom. We are committed to preventing access to gambling services by minors. All players must verify their age during account registration. If you are under 18, please do not attempt to register or place bets.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a problem with gambling:
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding gambling: Being secretive about how much you gamble or lying about it
- Loss of control: Being unable to stick to limits or stop when you want to
- Neglecting responsibilities: Gambling instead of working, studying, or caring for family
- Financial strain: Using savings, taking out loans, or borrowing to fund gambling
- Mood changes: Becoming irritable, anxious, or depressed when not gambling
- Tolerance: Needing to gamble with larger amounts to feel the same excitement
- Withdrawal symptoms: Feeling restless or anxious when unable to gamble
- Relationship problems: Arguments with family or friends about gambling habits
- Escape gambling: Gambling to escape problems, stress, or negative emotions
Self-Help Tools & Controls
Most reputable online casinos offer responsible gaming tools to help you maintain control. These include:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose within a specific time period
- Reality Checks: Pop-up reminders during play sessions to encourage reflection on your gambling activity
- Session Time Limits: Automatically end your gaming session after a set period
- Self-Exclusion: Temporarily or permanently close your account if you feel you need a break from gambling
- Account Closure: Permanently close your account if you wish to stop gambling entirely
We encourage all players to use these tools proactively, regardless of whether you think you have a problem.
Support Organisations
If you are struggling with gambling, help is available. The following organisations provide free, confidential support:
United Kingdom
- GamCare – Free counselling, support, and advice
www.gamcare.org.uk
Telephone: 0808 8020 133 (free and confidential) - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Register to self-exclude from all online gambling operators in the UK - Gamblers Anonymous – Support meetings and peer help
www.gamblersanonymous.org.uk
International Support Services
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
If You Need Help
If you are experiencing problems with gambling, please reach out for help today. Seeking support is a sign of strength, not weakness. The organisations listed above are free, confidential, and staffed by trained professionals who understand problem gambling.
Remember: You are not alone, and recovery is possible with the right support.